Terms of Service

Welcome to Botaniq. By using our website and purchasing our products, you agree to the following Terms of Service. Please read them carefully before using our site.

1. Overview

This website is operated by Botaniq. Throughout the site, the terms “we,” “us,” and “our” refer to Botaniq. By visiting our site and/or purchasing something from us, you agree to be bound by these terms, including any additional policies or updates.

If you do not agree to these terms, please do not use our website or services.

2. Online Store Terms

  • You must be at least the age of majority in your country to use this site or have the consent of a parent/guardian.

  • You may not use our products for any illegal or unauthorized purpose.

  • You must not transmit any viruses, malware, or harmful code.

3. Products & Services

  • We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction.

  • Product descriptions and pricing are subject to change without notice.

  • We do not guarantee that product colors or images displayed on your device will be 100% accurate.

4. Payments & Billing

  • All payments must be made using approved methods provided at checkout.

  • Prices are listed in AED (United Arab Emirates Dirham) and include VAT where applicable.

  • We offer Buy Now, Pay Later services through third-party providers like Tabby and Tamara. By using these services, you agree to their separate terms and conditions.

5. Shipping & Returns

  • Shipping timelines and policies can be found on our Shipping & Returns page.

  • We are not responsible for delays caused by customs, weather, or other factors beyond our control.

  • Return eligibility is limited to unused and unopened products within 7 days of receipt. Certain items may be non-returnable for hygiene reasons.

6. User Comments, Reviews, and Submissions

  • You agree that any content you submit (reviews, testimonials, etc.) may be used by Botaniq for marketing or promotional purposes.

  • We reserve the right to remove content that is offensive, misleading, or violates our guidelines.

7. Intellectual Property

All content on this site, including text, images, logos, product names, and designs, is the property of Botaniq and is protected by copyright and trademark laws. You may not use or reproduce any content without our written permission.

8. Privacy Policy

Your use of the website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data.

9. Third-Party Services

We may use or link to third-party services such as payment providers (e.g., Tabby, Tamara) or social media platforms. We are not responsible for their content, terms, or practices. Please review their terms independently.

10. Limitation of Liability

Botaniq shall not be held liable for any damages, losses, or injuries resulting from the use or misuse of our products or website. Use all products as directed and consult a professional for health-related advice when necessary.

11. Changes to Terms

We reserve the right to update or change these terms at any time. Any updates will be posted on this page. Your continued use of the site after changes constitutes acceptance of those changes.

12. Contact Information

If you have any questions about these Terms of Service, please contact us at: botaniq.business.co@gmail.com